Blog
Upgrade your voice calls with direct integration with Service Cloud Voice
Meet the expectations of customers and employees by connecting your voice channel to the CRM system with any telephone partner. Customer service voice channels continue to be preferred by both service representatives and customers. Nothing can replace...
Programmer — choice and the easiest career path
Have you always been fascinated by computers, IT and programming? Your thoughts ran in this direction when it comes to the path of education and choice of the profession you will do in the future? In 2017, the programming profession came...
Summer, holiday and return to work
How to plan a holiday Finally, we have summer, warm, sunny, and with the beautiful weather, the holiday season has come. After 12 months of intensive work, each of us is looking forward to a dream and longed-for rest. Usually, each person working full-time plans their...
What Salesforce can give you?
Selling has never been so easy In the age of the internet and the huge opportunities that Salesforce offers us – the largest and fastest growing CRM in the world, sales have never been so easy. It is a solution that is most sought after by the largest corporations,...
Remote work — advantages and disadvantages
The pandemic has developed remote work For several months now, the Covid-19 epidemic has been sweeping through the world, affecting our daily life, everything has changed enormously in every aspect, including social and professional issues. The possibility of...
Hybrid work is a new challenge for managers, CEOs or leaders in every company
For many leaders, a new way of thinking and acquiring the necessary skills to manage hybrid work triggers the need to acquire not only new capabilities, but also to change the perception of their employees. Employees want flexible work organization, where they work in...
Digital transformation — how to do it?
Customer in the spotlight? Yes, of course, it is a necessity that gives you the opportunity to increase your turnover and profit. How can this be done? Start by gathering a team to complete the necessary information: business strategy, goals and challenges related to...
Virtual sales — a sign of our time
The last two years have shown that virtual sales are growing, developing quickly and dynamically. What influenced such market behaviour? Of course, the main reason was the pandemic that kept personal contacts to a minimum and caused sales to...
Planning a digital marketing strategy
We need to set goals, understand your audience, and be able to measure success with an effective digital marketing plan. The foundation of a good digital marketing plan is a solid understanding of your brand and what value it brings to your audience. Like any plan or...
Is the employer obliged to simplify the improvement of employee qualifications?
In Awesome Bytes, we care about the improvement of employee qualifications and regularly give them opportunities to get new certificates. Anyone can learn, and of course the cost of training is borne by the company. Regulations for improvement of employee...
How does working in the cloud look like?
What Is Cloud Computing? Operation in the cloud is based on using data, resources and tools without taking up space on our computer. We use certain services - paid or free - that are stored on the Internet. A web browser is the only tool you need. Simply speaking, our...
Changes that have occurred in our reality
The changes that have occurred in our lives and work since 2020 and spring 2021 affect our perception of reality. 😲 We noticed small flats, lack of space, balconies, crowded public transport, smog… 😡 We stopped to see how we had lived so far. 🙄 Those who have always...
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